The Practitioner Certified in Business Analysis program is globally designed to strengthen analytical thinking, strategic decision-making, and business process improvement capabilities.
Learn directly from global business analysis practitioners, industry experts, and professionals who are shaping the future of data-driven business strategy and innovation.









•Introduction to Business Analysis and career opportunities
•Business Analysis frameworks, roles, and key techniques
•Overview of Software Development Life Cycle (SDLC) models
•Identifying, analyzing, and engaging stakeholders
•Techniques for stakeholder management and communication
•Critical analysis of business processes for value discovery
•Business process mapping and modeling fundamentals
•Conducting As-Is and To-Be analysis and documentation
•Requirements fundamentals and classification
•Types of requirements: Business, Stakeholder, Functional, Non-Functional, Transition
•Planning and monitoring for effective business analysis execution
•Business Process Model and Notation (BPMN): Purpose and structure
•Common BPMN notations, events, gateways, and symbols
•Elicitation tasks: Interviews, workshops, observation, surveys
•Stakeholder collaboration and engagement strategies
•Requirements management throughout the lifecycle
•Requirements management throughout the lifecycle
•Performing Gap Analysis to identify improvement opportunities
•Business analysis techniques for strategy and decision-making
•Impact and risk analysis methodologies
•Designing requirements architecture and solution definition
•Risk mitigation and evaluation techniques
•Business Requirement Document (BRD): Purpose and structure
•Functional Requirement Document (FRD): Detailing system behavior
•System Requirement Document (SRD): Technical specifications
•IIBA-endorsed documentation formats and best practices
•Business analysis documentation and lifecycle overview
•Personal and professional competencies for analysts (IIBA-ECBA aligned)
•Communication, problem-solving, and analytical thinking in practice
•Enterprise IT analysis using PESTLE, SWOT, and Porter's Five Forces
•Assessing capability gaps and proposing solution approaches
•Advanced strategic tools: McFarlan’s Grid, Gartner’s Hype Curve
•Introduction to Zachman and TOGAF enterprise architecture frameworks
•Agile methodology principles and Agile Manifesto explained
•Agile Software Development Lifecycle and iterative delivery models
•Scrum fundamentals: roles, events, and artifacts
•Managing Agile ceremonies: Sprint Planning, Daily Scrum, Sprint Review, and Retrospective
•Understanding and applying Scrum best practices and Kanban principles
•Creating and refining user stories, product backlogs, and sprint burn-down charts
•End-to-end management of requirements through the solution lifecycle
•Collaboration between analysts, stakeholders, and development teams
•Strategies for achieving alignment between business needs and technical solutions
•Requirements prioritization and backlog grooming
•Structuring and communicating solution requirements
•Validating and verifying requirements for delivery accuracy
•Techniques for continuous value assessment and delivery
•Defining evaluation criteria and success metrics
•Assessing implemented solutions against expected benefits
•Performing cost-benefit analysis and business case evaluation
•Measuring performance improvements and user satisfaction
•Handling solution limitations and change impacts
•Capturing feedback and lessons learned for continuous improvement
•Evaluating alternatives and making informed decisions
•Industry-specific business analysis challenges and examples
•Practical modeling of business processes using BPMN
•Hands-on creation of requirement documents (BRD, FRD, RTM)
•Simulated stakeholder interviews and elicitation workshops
•Agile user story creation for product backlogs
•Conducting impact, risk, and gap analysis on live cases
•Reviewing actual solution evaluation reports and documentation
•Toolkit of editable templates: BRD, FRD, RTM, Process Maps
•IIBA-ECBA exam readiness plan and resource checklist
•Practice questions and mock scenarios for exam simulation
•Case studies across industries: Finance, IT, Healthcare, and Retail
•Certification preparation strategies for IIBA and Agile BA roles
•Final capstone project with instructor feedback and peer review
Learn from experienced practitioners and industry leaders who bring real-world expertise and practical insights to the program.
Gain full access to our complete resource library and earn a globally recognized certification.
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There are no pre-requisites required for getting this certification. Knowledge of data analysis will be beneficial.
Exam Questions
40
Exam Format
Multiple choice
Language
English
Passing Score
65%
Duration
120 min
Open Book
No
Certification Validity
5 Years

GSDC's Practitioner Certified in Business Analysis qualification gives candidates an understanding of standard business analysis practices and techniques in depth. After earning this qualification, individuals will be able to drive their organization towards success in this rapidly changing business environment. The syllabus and content of this certification are based on years of best practices and trials and errors from hundreds of business analysis experts working across all types of industries.
A PCBA professional will acquire a higher level of understanding to design a foolproof business model with improved quality and speed of analysis.