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Practitioner Certified in Business Analysis (PCBA)

About Certification

GSDC's Practitioner Certified in Business Analysis qualification gives candidates an understanding of standard business analysis practices and techniques in depth. After earning this qualification, individuals will be able to drive their organization towards success in this rapidly changing business environment. The syllabus and content of this certification are based on years of best practices and trials and errors from hundreds of business analysis experts working across all types of industries.

A PCBA professional will acquire a higher level of understanding to design a foolproof business model with improved quality and speed of analysis.

Certification badge for Practitioner Certified in Business Analysis


The objective of Practitioner Certified in Business Analysis Certification is to share a deep understanding of:

  1. Understanding the role and competencies of a Business Analyst.
  2. Giving learners a full understanding of advanced modeling techniques.
  3. Learn how to develop an Action Plan to improve your BA skills or environment.
  4. Learners will understand categories, analyze and manage stakeholders


Target Audience


Project Managers, Program Managers, Delivery Manager

Software Developers/ Team Leaders

Business Development/Sales executives

Customer Service Representatives

Quality Assurance

Subject Matter Expert in IT/KPO/BPO



Few benefits of getting a Practitioner Certified in Business Analysis certification are:

Get hired easily.

Prove your analysis skills & understanding.

Gain an in-depth understanding of business models and analytics.

Master in requirements-gathering techniques.

Be able to build your own techniques with acquired knowledge.



There are no pre-requisites required for getting this certification.

Knowledge of data analysis will be beneficial.



60-minute exam.
40-multiple choice questions (MCQ).
26 out of 40-65% is needed to pass.
Incase Participant does not score passing % then they will be granted a 2nd attempt at no additional cost. Re-examination can be taken up to 30 days from the date of the 1st exam attempt.


Sample Certificate


Exam Syllabus

1. Business Analysis & Stakeholders Overview

  • Business Analysis Introduction & career Path
  • Business Analysis Framework & Techniques
  • SDLC Models Overview
  • Stakeholder Identification & Management
  • Stakeholder Analysis & Engagement techniques
  • Critical analysis of Business Process
  • Business Process Mapping and Modelling
  • As-Is To be Analysis and Documentation
  • Requirements Overview
  • Requirement Types (Business, Stakeholder, Functional, Non-Functional and Transition)
2. BPMN, Requirement Elicitation & Management
  • Business Analysis Planning and Monitoring
  • Business Process Model and Notation (BPMN)
  • BPMN Notations and Symbols
  • Requirement Elicitation Tasks
  • Manage Stakeholder Collaboration
  • Requirement Management & Communication
  • Requirement Traceability Matrix (RTM)
  • Gap Analysis
  • Impact Analysis & Risk Analysis
  • Risk Mitigation Techniques

3. BA Tools Overview & Design Documents

  • Business Requirement Document (BRD)
  • Functional Requirement Document (FRD)
  • System Requirement Document (SRD)
4. Enterprise Analysis, Agile & Scrum
  • Enterprise IT Analysis Overview (PESTLE, PORTER'S 5 FORCES, SWOT, etc.)
  • Assessing Capability Gaps and determine the solution approach
  • McFarlan's IT grid, Gartner's curve, Zachman's Framework, and TOGAF Framework
  • Agile Methodology overview and its manifesto
  • Agile Software Development Lifecycle
  • Scrum Concepts in detail
  • Managing Sprint Planning, Daily SCRUM, Sprint Review & Sprint Retrospectives
  • Scum Practices and techniques
  • Kanban
  • Preparing User Stories, Product Backlog, Sprint Burn Down Charts

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