The Certified Software Asset Manager program is globally designed to build expertise in software asset governance, license optimization, and IT compliance management.
Learn directly from software asset management professionals, IT governance experts, and industry leaders who are driving cost efficiency, operational control, and smarter technology investments.









•SAM definition, concepts, and objectives
•Why do organizations need SAM?
•The Impact on IT asset lifecycle and business.
•The key roles in ITAM - stakeholders, functions, roles and responsibilities
•Typical business issues and challenges in CSAM workflow
•SAM best practices, framework
•The business value of SAM
•SAM from request to disposal
•Key roles and stakeholders in a SAM program
•Placement of SAM within the ITAM ecosystem
•Concept of compliance
•Risks and costs of software audits
•Organizational Challenges and Pitfalls in the SAM Process
•Creation of a compliance event plan
•Development of compliance documentation
•Building a compliance process
•Ensuring Right to Use
•Monitoring compliance
•Effective communication in compliance management
•Processes involved in Managing Software Licenses
•Documentation related to Software License Management
•Types of software licenses
•Use of SAM tools to automate processes
•Achieving predictability in outcomes through automation
•Selection of the right tool for effective automation
•Building acquisition process
•Negotiation strategies
•Non-negotiable incidents
•Cost reduction techniques
•Usage and renewals management
•Favorable terms creation
•CIS's Definition
•NIST's Definition
•Cybersecurity best practices in cloud ITAM
•Acquisition, Receipt, Deployment Phase
•In-Use, Recovery, Disposal Phase
•Vendor examples
•Reports and evaluation
•Terms and Conditions
•Vendor Scorecards
•Processes for Managing Vendors in ITAM
•Roles and Policies related to Vendor Management
•Evaluation and Removal of Vendor Offerings
•SAM in Project Management
•Management of ITAM lifecycle
•Data Retention Requirements
•Create and Maintain IT Standards
•Discovery / Reconciliation Process
•Use of Tools in ITAM
•Development of Policies
•Roles of End-Users
•On and Off-boarding process
•Vendor management practices
Learn from experienced practitioners and industry leaders who bring real-world expertise and practical insights to the program.
Gain full access to our complete resource library and earn a globally recognized certification.
1 Certificate Programs
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3 Certificate Programs
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Basic understanding of IT asset management or experience in software license management is recommended but not mandatory for this certification.
Exam Questions
40
Exam Format
Multiple choice
Language
English
Passing Score
65%
Duration
90 min
Open Book
No
Certification Validity
5 Years
Complimentary Retake
Yes

The GSDC Certified Software Asset Manager (CSAM) is a professional certification for anyone who wants to understand software asset management and build the skills to manage software licenses, stay compliant, and reduce software costs in a real organization. You study on your own using the materials provided and then take an online exam to earn your CSAM certification. GSDC is a vendor-neutral international professional certification body. This software asset management certification is not tied to any single tool or vendor. It gives you knowledge and skills that work across organizations of every size and type.
Organizations today spend enormous amounts of money on software. A large portion of that spend is wasted on unused licenses, duplicate tools, and poor contract management. At the same time, software vendors are conducting more audits than ever before and organizations that are not properly managing their software assets face heavy fines and compliance failures. Professionals who understand what software asset management is, know how to use the right software asset management tools, and can build a proper software asset management program are in high demand across industries. Earning your certified software asset manager credential shows employers that you have the knowledge to protect their organization and make their software spend work harder.
When you enroll, you get everything you need to prepare and pass. This includes self-paced study materials, e-books, toolkits, cheat sheets, and practice questions covering the full SAM certification syllabus. You also get 3 personal SME Connect sessions with real industry experts, the Job Support Program to help you find the right software asset manager jobs, a LinkedIn Enhancer and Resume Builder to help you get noticed faster, and a free GSDC Membership. Everything is included in one enrollment so you can focus completely on learning and growing your career in software asset management.