ISO/IEC 20000:2011 Certification is based on IT Service Management Systems.
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ITSM Foundation Certification Exam Syllabus
12+ Hours of Learning
2 Practice Exams
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Looking to enroll your employees into this program?
The ITSM Foundation certification examinations don't have any specific prerequisites.
It is advised to have prior job experience in security and quality.
Having work experience in service provider organizations would be beneficial as well. Exam Questions 40 Exam Format Multiple choice Language English Passing Score 65% Duration 90 min Open Book No Certification Validity Lifetime Complimentary Retake Yes
Target Audience Of ISO/IEC 20000 Foundation Certification
IT Managers/Support teams
System Administrators/Analysts
Operations Managers
Database Administrators
Service Delivery Professionals
Quality Analysts
Application Management team/Development team
Process Owners/Practitioners
Pre-requisites For ITSM Foundation Certification
Exam Details Of ISO/IEC 20000 Foundation Certification
The GSDC ITSM Foundation: ISO/IEC 20000:2011 certification is a globally recognized credential that validates your knowledge and understanding of the ISO/IEC 20000:2011 standard for IT Service Management (ITSM). By passing the ISO/IEC 20000 Foundation exam, you demonstrate your proficiency in ITSM principles, processes, and best practices. This certification marks your ability to effectively implement and manage IT services, aligning them with business objectives and delivering value to customers. This online ISO 20000 lead auditor certification fortifies you with the skills to assess and audit IT service management systems for compliance with the ISO/IEC 20000 standard. With the growing importance of ITSM in today's technology-driven world, this certification provides a competitive edge, enhancing your career prospects and opening doors to a wide range of opportunities. Whether you are an IT professional seeking to expand your knowledge or an organization aiming to improve service delivery, the GSDC ITSM Foundation: ISO/IEC 20000:2011 certification is a valuable asset that empowers you to excel in IT service management.
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About ITSM Foundation ISO/IEC 20000 Certification
Choose your preferred package above to begin your certification journey The ITSM Foundation certification is intended for individuals involved in IT, such as managers and professionals, who are interested in gaining a comprehensive understanding of IT service management practices and the ISO/IEC 20000:2011 standard. The ITSM ISO 20000 certification is a globally recognized certification that verifies an individual's knowledge of IT service management best practices and the ISO/IEC 20000 standard. The certification benefits individuals by increasing their career opportunities, providing industry recognition, and increasing their earning potential. Individuals with an ITSM Foundation certification are in high demand for IT service management roles, such as IT service manager, IT project manager, IT consultant, and IT quality manager. The ITSM Certification is relevant in the IT industry because it provides organizations with a structured approach to effectively and efficiently manage IT services. It enables organizations to align IT services with business goals, enhance service quality, and ensure customer satisfaction. Additionally, the certification is globally recognized and is often required for IT service management positions. GSDC certifications come with lifetime validity, meaning you won't have to go through the hassle of renewing your certification or paying any renewal fees. The ITSM Foundation certification benefits organizations by providing a structured approach to managing IT services, reducing costs, and improving service quality. It enables organizations to align IT services with business goals, meet regulatory requirements, and demonstrate their commitment to IT service management best practices, thereby gaining a competitive advantage in the market.Frequently Asked Questions
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