The GSDC ITSM Foundation: ISO/IEC 20000:2011 certification is a globally recognized credential that validates your knowledge and understanding of the ISO/IEC 20000:2011 standard for IT Service Management (ITSM).
By passing the ISO/IEC 20000 Foundation exam, you demonstrate your proficiency in ITSM principles, processes, and best practices.
This certification marks your ability to effectively implement and manage IT services, aligning them with business objectives and delivering value to customers.
This online ISO 20000 lead auditor certification fortifies you with the skills to assess and audit IT service management systems for compliance with the ISO/IEC 20000 standard.
With the growing importance of ITSM in today's technology-driven world, this certification provides a competitive edge, enhancing your career prospects and opening doors to a wide range of opportunities.
Whether you are an IT professional seeking to expand your knowledge or an organization aiming to improve service delivery, the GSDC ITSM Foundation: ISO/IEC 20000:2011 certification is a valuable asset that empowers you to excel in IT service management.
A clear understanding of:
ITSM Foundation Certification is an essential requirement for those professionals who need a basic understanding of IT Service Management Framework and how it may be used to enhance the quality of IT service management within an organization.
ITSM certification is most suited for:
IT Managers/Support teams
Service Delivery Professionals
Application Management team/Development team
5+ Hours of expert-created videos
Mocks curated by SME's will help you to pass final certification exam.
Certify your achievement with a globally valid certification.
High-value asset for organizations
Evidence of proficiency in ITSM
Attracts high-paying job opportunities
Showcases ITSM system expertise
Validated ISO/IEC 20000:2011 expertise
Improves understanding of ITIL framework and best practices
Enables effective alignment of IT services with business goals
Demonstrates ISO/IEC 20000:2011 skills
Globally recognized ready-to-implement skills
Recognized by the prestigious certification body
The ITSM Foundation certification examinations don't have any specific prerequisites.
Any professional who gets a passing score on the ITSM foundation exam gets the ITSM foundation certifications but below are a few recommendations:
Designation - IT Service Delivery Manager
The GSDC ITSM Foundation: ISO/IEC 20000:2011 certification exam was a great way for me to demonstrate my knowledge of IT service management. The exam was well-designed and tested me on everything I needed to know to succeed.
Designation - IT Operations Analyst
GSDC's ITSM Foundation: ISO/IEC 20000:2011 certification exam was a valuable experience for me. It helped me to verify my expertise in IT service management and added credibility to my profile. I would definitely recommend GSDC to anyone seeking certification in this field.
Designation - IT Service Desk Coordinator
I recently took the GSDC ITSM Foundation: ISO/IEC 20000:2011 certification exam and found it to be a great way to showcase my understanding of IT service management. The exam was comprehensive and covered everything I needed to know. I'm grateful to GSDC for offering this certification opportunity.
The Global Skill Development Council (GSDC) is an independent, vendor-neutral, international credentialing and certification organization for the emerging technologies: