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Certified hardware Asset Manager (CHAM)


The GSDC Certified Hardware Asset Manager certification  (CHAM)  sets a new standard for professionals in hardware asset management. This unique certification recognizes individuals who possess exceptional expertise in optimizing hardware assets and embracing innovative approaches. 

The CHAM exam covers a comprehensive range of topics, including procurement, deployment, tracking, maintenance, and disposal. By earning the CHAM certification, professionals demonstrate their ability to drive efficiency, cost savings, and compliance while paving the way for future advancements in hardware asset management. 

Earning this certification is a big step towards excellence and empowers CHAM-certified professionals to make a lasting impact and unlock new horizons in this dynamic field.

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OBJECTIVES Of CHAM Certification

Clear understanding of:

  • Assess competency in concepts, practices, and standards.
  • Evaluate proficiency in procurement, deployment, tracking, maintenance, and disposal.
  • Alignment of HAM with best practice frameworks and standards such as ITIL®, ISO2000®, and COBIT®.
  • Optimize hardware utilization, reduce costs, and manage risks.
  • Ensure compliance with regulations and guidelines.
  • Gain a competitive advantage and demonstrate professional development.
  • Excel in hardware asset management with credibility.
  • Promote environmental sustainability
  • Shape the future of hardware asset management through innovation.


IT manager

Procurement manager

Financial manager

IT operations manager

Project manager

Process manager

Contract manager

Risk manager

Business continuity manager

Security manager



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BENEFITS Of hardware Asset Management Certification

Distinguished certification in hardware asset management.

Increased marketability and employer appeal.

Recognized competence as a hardware asset manager.

Optimized asset utilization, and cost reduction.

Compliance with regulations and guidelines.

Improved decision-making and strategic planning.

Credibility in lifecycle asset management.

Efficiency, cost savings, and value creation.



There are no prerequisites for attending the course itself.


hardware Asset Management EXAMINATION

60 minutes exam.
40 multiple-choice questions (MCQs).
26 out of 40-65% is needed to pass.
In case a participant does not score a passing percentage, they will be granted a 2nd attempt at no additional cost. Re-examination can be taken up to 30 days from the date of the 1st exam attempt.

Sample Certificate



  • 1.Introduction to Hardware Asset Management:
    • Understand the concept, purpose, and benefits of HAM
    • Gain insights into the HAM lifecycle in your organization, covering acquisition to disposal
    • Learn about request and approval processes, procurement, lifecycle management, redeployment, and disposal management.
    • Explore the placement of HAM within the IT Asset Management (ITAM) ecosystem
    • Discover the key aspects of managing mobile devices as assets within HAM
    • Familiarize yourself with the best practices of HAM, including ISO and IT Service Management (ITSM) standards
    • Gain an understanding of the tools and technologies used in HAM and their role in effective management
  • 2.Planning & Implementation in Hardware Asset Management:
    • Understand the importance of Change Management in HAM and its impact on successful implementation
    • Learn how to measure success in HAM initiatives and track key performance indicators
    • Explore the role of tools and automation in streamlining HAM processes and improving efficiency
    • Gain insights into effective policy management strategies to ensure compliance and alignment with organizational objectives
    • Understand the procurement through acceptance processes, including vendor negotiations and pricing structures, to optimize cost and value in asset acquisition
    • Learn about measurement methodologies to evaluate the success and effectiveness of HAM initiatives
  • 3.Tools & Automation in Hardware Asset Management:
    • Repository tools for efficient data storage and retrieval
    • Discovery tools for identifying and inventorying hardware assets
    • Technical characteristics and functionality of these tools
  • 4.Asset Lifecycle Stages:
    • Planning: Strategizing asset management
    • Acquisition: Procuring assets
    • Deployment: Implementing assets
    • Management: Efficiently managing assets
    • Retirement & Disposition: Properly retiring assets
  • 5.Implementation in Hardware Asset Management
    • Effective management strategies and controls
    • Streamlined processes introduction
    • Utilization of technologies
    • Evaluation and consideration of asset management tools
  • 6.Contracts & Asset Management:
    • Effective contract management
    • Streamlining asset workflows
    • Efficient purchase order handling
    • Accurate asset-receiving processes
    • Smooth asset request management
    • Organized stockroom operations
    • Reliable hardware asset tracking systems
    • Facilitating transfer orders seamlessly
    • Strong vendor management strategies
    • Utilizing vendor catalog items effectively
  • 7. Ownership, Lease & Disposal:
    • Ownership repositories: Implementation, evaluation, characteristics
    • The optimal level of asset management detail
    • Asset distribution, disposal, or redeployment
    • End of lease: Tracking, contractual implications
    • Green initiatives, data center power consumption
  • 8. Vendor Management:
    • Processes for effective vendor management
    • Roles and policies in vendor management
    • Evaluating vendor offerings and managing vendor removal
  • 9. Project Management:
    • SAM integration in project management
    • Project Management Offices (PMO) and their role in SAM
    • Approaches to project planning in SAM


Johnathan Fields

Designation - Hardware Asset Coordinator

I decided to give it a try, and I'm glad I did! The exam was challenging but fair, and passing it has given me a sense of accomplishment and boosted my confidence in my abilities as a hardware asset manager. Kudos to GSDC for creating a certification that truly measures one's expertise in this field.

Samantha Rodriguez

Designation - Senior IT Asset Manager

As a seasoned hardware asset manager, I thought I knew everything there was to know about this field. However, taking the CHAM certification exam opened my eyes to new ideas and best practices that have improved the way I manage hardware assets. GSDC's certification program has helped me stay current with the latest trends and technologies in this field, and I highly recommend it to anyone looking to enhance their skills as a hardware asset manager. 

Mark Wills

Designation - Hardware Asset Specialist

I was hesitant to invest my time and money in a certification exam, but after researching the CHAM certification and its benefits, I decided to take the plunge. Passing the exam has given me a sense of pride and accomplishment, and I know it will help me stand out in a competitive job market. I appreciate that GSDC focuses solely on certification exams, as it shows its dedication to ensuring its exams are of the highest quality.


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