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Certified hardware Asset Manager (CHAM)


GSDC's Hardware Asset Management certification validates an overall understanding of Hardware Asset Management (HAM) as a process set and the IT Asset Management Lifecycle. You will gain a higher-level understanding of hardware asset management-related activities including regulatory practices, resource budgeting, finance, software licensing, contract management, and strategic planning. With GSDC's CHAM Certification, you will likewise get familiar with the advantages of getting best-practice-related direction regarding how to incorporate best exercises and cycles into a general Service Lifecycle inside IT.

Hardware asset management is increasing across the industry around the world. As organizations keep expanding themselves with more and more manpower and in this current leverage any technology or facility hardware is mandatory, and that's many multinational organizations are facing issues managing their hardware assets which brings opportunity for professionals like you so you can grab the skills and climb up the career ladder.

Certification badge for Hardware Asset Management

OBJECTIVES Of CHAM Certification

Clear understanding of:

  • Organization needs and identification.
  • The principles and objectives of the Hardware Asset Management Processes.
  • Alignment of HAM with best practice frameworks and standards such as ITIL®, ISO2000®, and COBIT®.
  • The positioning of the tools and hardwares.
  • Cost reduction and management.
  • Laws and regulations.
  • Vendor management
  • Measurement of impact on IT and business services.



IT manager

Procurement manager

Financial manager

IT operations manager

Project manager

Process manager

Contract manager

Risk manager

Business continuity manager

Security manager


BENEFITS Of hardware Asset Management Certification

Get hired easily.

Prove your Management skills & understanding.

Gain an in-depth understanding of Asset Management.

Implement your skills in any Large Organization.



There are no prerequisites for attending the course itself.


hardware Asset Management EXAMINATION

60 minutes exam.
40 multiple-choice questions (MCQs).
26 out of 40-65% is needed to pass.
In case a participant does not score a passing percentage, they will be granted a 2nd attempt at no additional cost. Re-examination can be taken up to 30 days from the date of the 1st exam attempt.

Sample Certificate


hardware Asset Manager Certification EXAM SYLLABUS

1. HAM Introduction:

  • The concept, purpose and benefits of HAM
  •  The HAM lifecycle in your organisation from acquisition through to disposal
  • Request and approval processes, procurement and lifecycle management, redeployment and
    disposal management
  •  The placement of HAM in the ITAM ecosystem
  •  Mobile device (asset) management aspects of HAM
  • ? The best practices of HAM (ISO and ITSM)
  • The tool reflections of HAM

2. Planning & Implementation:

  • Change Management
  • Measuring Success
  • Tools & Automation
  • Effective Policy Management
  • Measuring Success
  • Procurement Through Acceptance Processes
  • Negotiations and Pricing Structures

3. Tools & Automation:

  • Repository Tools
  • Discovery Tools
  • Technical Characteristics, Functionality

4. Stages of an Asset's Lifecycle:

  • Planning
  • Acquisition
  • Deployment
  • Management
  • Retirement & Disposition

5. Implementation

  • Management And Controls
  • Introduction To Tier Processes
  • Technologies Used
  • Considerations And Evaluation Of Tools

6. Contracts & Asset Management:

  • Contracts
  • Workflow of an Asset
  • Purchase Orders
  • Receiving Assets
  • Requesting Assets
  • Stockrooms
  • Hardware Asset Tracking
  • Transfer Orders
  • Vendor Management
  • Vendor Catalog Items

7. Ownerships, Lease & Disposal:

  • Ownership Repositories – Characteristics, Phased Implementation, Evaluation
  • Choosing The Right Level Of Detail
  • Distribute, Dispose or Redeployment
  • End Of Lease – Asset Tracking, Contractual Implications
  • DataCenter Power Consumption and Green Initiative

8. Vendor Management:

  • Vendor Management Processes
  • Vendor Management Roles and Policies
  • Vendor Offerings and Removal

9. Project Management:

  • Project Management with SAM
  • Project Management Offices (PMO) and SAM
  • Project Planning Approaches


The Global Skill Development Council (GSDC) is an independent, vendor-neutral, international credentialing and certification organization for the emerging technologies:

  • Advisory board members and SMEs are from around the world, drawn from different specializations.
  • Supported by the world's most esteemed thought leaders from Yale, MIT, Stanford, Wharton, and Harvard.
  • Hub of Trending Technologies and framework certifications.
  • Content curated by Industry's best Subject matter experts.
  • Webinars and Conferences.
  • Training Partners Across The Globe.

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The Global Skill Development Council (GSDC) is an Independent, Vendor Neutral, International Credentialing and Certification Organization for Professionals.