Empowering the Future: Agentic AI's Role in Revolutionizing Healthcare and Life Sciences

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Written by Emily Hilton

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In the fast-changing era of artificial intelligence, few ideas are picking up as quickly and powerfully as Agentic AI.

Characterized by its capacity to reason, plan, and act independently with built-in tools and memory, Agentic AI is at the vanguard of revolutionary technologies.

One such masterclass that was recently held by the Global Skill Development Council gave a detailed examination of this topic, especially in its applications and implications in life sciences and healthcare.

What is Agentic AI?

Agentic AI is distinctly different from other kinds of AI models, including predictive or generative AI. While predictive AI uses data to predict results and generative AI generates new content through patterns, Agentic AI adds autonomy. 

It uses reasoning, planning, external memory, and the use of tools in order to act more like a human agent who can accomplish complicated, multi-step tasks without endless supervision.

In Marco Smith's words, the Vice President of Business Development for Gesund.ai and keynote speaker at the GSDC event, it's not merely about automation, but it's about making proper digital transformation a reality within sectors that are otherwise risk-averse and data-intensive.

Why Healthcare and Life Sciences?

Healthcare and life sciences represent ideal proving grounds for Agentic AI. These industries are not only data-rich but are also grappling with increasing complexity, staffing shortages, and rising operational costs. Agentic AI can alleviate these pressures by:

  • Optimizing Clinical Workflows: Automating repetitive administrative tasks like patient intake, discharge planning, and documentation.
  • Supporting Clinical Decision-Making: Enhancing precision in diagnosis and treatment through intelligent assistance.
  • Accelerating Drug Development: Streamlining the complex, multi-year process of bringing new pharmaceuticals to market.

Smith emphasized the bifurcation of priorities between life sciences (long-term, innovation-driven) and healthcare (short-term, outcome-driven). Agentic AI can cater to both through tailored solutions from real-world evidence generation to automated medical education agents.

Real-World Application: Hippocratic AI

One of the strongest use cases presented was Hippocratic AI, a company leading the field of agentic systems for healthcare workflows. They proposed a model of building an "app store" of AI agents, each of which is created for a particular use case, such as teaching patients about drugs or handling administrative tasks in hospitals.

Such agents are co-developed with medical professionals, who not only train the AI system but also receive royalties when they are sold commercially. The hybrid model promotes high-quality results and rewards expert input, essential in domains where accuracy and trust cannot be compromised. 

Market Potential and Investment Trends

Despite its nascent stage, Agentic AI is attracting significant attention and funding. McKinsey and other analysts highlight multi-billion-dollar opportunities across three major areas:

  • Drug Discovery and Development
  • Enterprise Operations
  • Healthcare Service Delivery

Organizations investing more than $5 million annually in AI are already seeing tangible ROI. The message is clear: small-scale pilots without strategic alignment often lead to stagnation. Instead, companies should approach adoption with defined objectives, cross-functional collaboration, and scalable infrastructure.

Challenges and Considerations

Although the potential is huge, Smith warned against hype. The nature of agentic systems presents several risks:

  • Unpredictable Outputs: In contrast to rule-based automation, agents can change, which makes them more difficult to control and audit.
  • Data Fragmentation: Data in life sciences tends to be siloed by department, which prevents effective training and deployment of AI.
  • Regulatory Ambiguity: There are no clear, standardized routes for regulatory approval of Agentic AI, particularly in clinical applications.
  • Change Management: Internal stakeholders' resistance, particularly those who are not familiar with AI, can slow down or derail the process.

To overcome these challenges, Smith suggested beginning with non-clinical or low-risk applications, establishing stakeholder alignment, and having strong evaluation mechanisms in place.

The Human-AI Partnership

One of the most impactful concepts from the session was that of "Service as Software", a flip on the conventional SaaS (Software as a Service) paradigm. This model takes advantage of AI agents not to displace humans but to extend human capabilities, especially where there are workforce deficits.

For instance, in America, there is an estimated shortage of more than 15 million health care professionals by 2030. Agentic AI can be used as a buffer safety net, undertaking documentation, patient counseling, and even treatment monitoring tasks, so that human experts are free to do what they excel at, caring.

Strategic Entry Points

For startups and innovators looking to break into healthcare or pharma, Smith offered a word of caution: avoid pilot purgatory.Instead, aim for:

  • Problem-driven adoption: Don’t build tech in search of a use case.
  • Clear benchmarks: Define success metrics upfront.
  • Stakeholder buy-in: Ensure decision-makers are engaged from day one.

These principles not only improve chances of success but also accelerate time-to-value in industries notorious for their slow uptake of innovation.

Ready to Take the Next Step with the Agentic AI Course?

GSDC is offering a 20% discount on its Agentic AI Professional Certification for a limited time. Whether you're an individual or a corporation, this is your chance to become part of the future of intelligent automation.

Stay future-ready. Embrace the power of Agentic AI.

Moving Forward: A Nascent Yet Promising Revolution

Agentic AI in healthcare and life sciences is akin to the internet in the mid-90s, full of potential, yet still under development, and it will empower the future. For forward-thinking professionals and organizations, now is the time to invest, learn, and shape the trajectory of this revolution.

As Marco Smith aptly concluded, “You don’t have to be Amazon to make a difference. The playing field is still open. If you move smartly and build with purpose, you can have a mega impact even as a small player.

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Emily Hilton

Learning advisor at GSDC

Emily Hilton is a Learning Advisor at GSDC, specializing in corporate learning strategies, skills-based training, and talent development. With a passion for innovative L&D methodologies, she helps organizations implement effective learning solutions that drive workforce growth and adaptability.

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