The AIOps Certification program is globally designed to enhance AI-driven IT operations capabilities, improve system monitoring and incident management, and drive operational efficiency across modern IT environments.
Learn directly from global IT operations practitioners, AIOps experts, and industry leaders who are shaping the future of AI-powered IT operations and intelligent automation.









•Definition and Origins - Understanding AIOps and its evolution from traditional IT Operations
•Business Drivers - Why organizations are adopting AIOps
•Benefits and Challenges
•Big Data - Understand how Big Data can be used to collect, store, and process massive volumes of data
•Machine Learning - Understand various machine learning techniques used in AIOps
•Data Visualization - Understand how data visualization tools can help to understand patterns and insights from complex data sets
•Data Collection and Ingestion - Understanding how data is gathered from various IT sources
•Data Normalization and Enrichment - Understand how to prepare data for analysis
•Anomaly Detection and Root Cause Analysis - Understand how AIOps can identify unusual patterns and pinpoint the underlying causes of IT issues
•Performance Monitoring and Optimization - Understand how AIOps can be used to track system performance, identify bottlenecks, and optimize resource utilization
•Predictive Maintenance and Automation - Understand how AIOps can be used to forecast potential problems and automate responses to common incidents
•Overview of AIOps Platforms - Discuss the features and capabilities of leading AIOps platforms
•Integration with Existing IT Systems - Understanding how AIOps platforms can integrate with existing tools
•Key Considerations for Adoption - Identify the factors that organizations must consider before implementing AIOps
•Building an AIOps Strategy - Develop a roadmap for AIOps adoption, including defining goals, selecting tools, and building a team
•Measuring AIOps Success - Establishing metrics to track the effectiveness of AIOps initiatives
•AIOps and DevOps
•AIOps and Site Reliability Engineering (SRE)
•AIOps and MLOps
•AIOps and Security
•Emerging Technologies - Latest advancements that are shaping the future
•The Role of AIOps in Emerging Technologies - Understand how AIOps can be applied in emerging technologies
•Identifying Skills and Roles Needed for AIOps Initiatives
•Organizational Change Management and Communication Strategies
•Creating a Data-Driven Culture in IT Operations
•Governance, Ethics, and Responsible AI Use in AIOps
•AIOps Adoption Maturity Models and Assessment Frameworks
•One-on-One Mentor Connect with Subject Matter Expert
•Dedicated 1-hour private session with an experienced AIOps strategist
•Get your technical and strategic questions answered
•Discuss platform selection, data integration, and implementation plans
•Explore personalized use cases or troubleshoot challenges in existing AIOps pipelines
•Overview of Common AIOps Tools and Platforms
•Sample Implementation Templates and Dashboards
•Real-World Case Studies from Telecom, Finance, and Cloud-Native Enterprises
•Capstone Project: Designing an AIOps Strategy for a Simulated Enterprise
•Certification Preparation: AIOps Foundation, AI & ML for IT Professionals
• Toolkits for AIOps Readiness Assessment and Performance Benchmarking
Learn from experienced practitioners and industry leaders who bring real-world expertise and practical insights to the program.
Gain full access to our complete resource library and earn a globally recognized certification.
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It is recommended that you have experience working in an IT-related environment and a solid understanding of IT terminology.
Exam Questions
40
Exam Format
Multiple choice
Language
English
Passing Score
65%
Duration
90 min
Open Book
No
Certification Validity
5 Years
Complimentary Retake
Yes

GSDC’s AIOps Certification introduces IT professionals to the core principles of Artificial Intelligence for IT Operations (AIOps). This course explores how AI and machine learning enhance IT operations, from monitoring to automation. </br>
The AIOps Foundation program helps learners understand key tools, use cases, and best practices for smarter decision-making.</br>
Earning a certified AIOps Foundation proves your readiness to apply AI in real-time IT environments. With an industry-recognized AIOps certificate, professionals can advance toward becoming a certified AIOps Professional, boosting their roles in modern, data-driven operations teams.