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Certified SRE PRactitioner


GSDC’s certified SRE practitioner certification will ensure sound development and understanding of the roles and responsibility for system maintenance, automation, and chaos engineering as site reliability engineering is the collision of traditional IT into DevOps.

In this current digital era where each and every second there are upgrades, the SRE practitioner certification will train professionals like Business Managers, DevOps practitioners, IT managers, and IT Team Leaders to focus on Service Management, accept risk on service level and automate standard operating procedures.

The SRE Practitioner certification learning will showcase your expertise in the Site Reliability Field which will make you analyze and deliver the right solutions for business problems. By completing this certification you will learn not only about What makes SRE such an effective discipline, and how it can boost the reliability and efficiency of your business applications if done correctly, but you’ll also prepare yourself to take complex projects in your hand.

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  1. Practical learning of implementing SRE culture.
  2. Practical applications of how to create, monitor, and run your services via service level objectives
  3. How to convert existing ops teams to SRE-including how to dig out of operational overload
  4. Learn core principles of SRE and be aware of wrong practices to avoid them.
  5. Site Reliability Engineering Impact on organizations.
  6. Quantifying risks to and consequences of SLOs
  7. Budgets beyond the normal to innovate and avoid risks.
  8. How to build and maintain zero trust environment along with security and resilience
  9. How to implement the total observability of the stack, the distributed plotting and Culture of development focused on observation?
  10. Major Incident Response Responsibilities for a SRE according to the Incident Command Framework and examples of non-managed events.
  11. Learn purest implementation of DevOps aka SRE.
  12. SRE Implementation Delivery approaches.
  13. Understand the role of SRE and why reliability is everyone's challenge.
  14. SRE Best practices & case studies.



Business Managers

Change Agents

DevOps Practitioners

IT Managers.

IT Team Leaders

Anyone starting or leading a move towards increased reliability



Showcase your expertise in the Site Reliability field.

Get hired easily.

Drive your organization towards success.

Analyze and deliver the right solutions for business problems.


PRE-REQUISITES For SRE Practitioner Certification

Knowledge of business domains and DevOps will be beneficial.

You must be GSDC SRE Foundation Certified.

If you are looking for a beginner level only then you can go for GSDC SRE Foundation Certification.



Multiple-choice exam of 40 marks.
You need to acquire 26+ marks to clear the exam.
If you fail, free re-examination attempt with 30 days from the date of 1st exam attempt.


Sample Certificate



1. SRE Principles & Practices

  • What is Site Reliability Engineering?
  • Resilience and Reliability Planning
  • SRE & DevOps: What is the Difference?
  • SRE Principles & Practices
  • Importance and need for this SRE role
  • Cloud fundamentals with Azure basics
  • OKR framework
  • Recommended Case Study: DevOps failure healed with SRE

2. SLI/SLO/SLA & Error Budgets
  • Service Level Objectives (SLO’s)
  • SLI – Indicators in Practice
  • SLO vs SLA
  • Guidance on setting SLOs and SLIs
  • Control Measures
  • Golden Signals
  • Error Budgets
  • Error Budget Policies
  • Recommended Case Study: Considerable Scenarios for SLI/SLO/SLA

3. Reducing Toil
  • What is Toil?
  • Why is Toil Bad?
  • Doing Something About Toil
  • How to identify a TOIL in our own space
  • Technical Debt vs TOIL
  • Types/categories of TOIL
  • When we cannot consider an activity as a TOIL
  • Recommended Case Study: How to Reduce Toils with Automation
4. SRE Project Build & Transition Approach
  • Why SRE to be involved in Build & Transition
  • SRE Focus Areas – Build and Transition phase
  • Design Assessment
  • Potential Deliverables & Recommendations
  • Coding phase – Responsibilities
  • Production reediness review
  • PRR – Architectural & design review
  • Testing Approaches
  • Deployment Strategy
  • Risk Management - Identification, prioritization, and mitigation

5. High Availability and Capacity Planning
  • High Availability Concept
  • Business Continuity Management
  • Considerable DR Scenarios
  • High Availability and handling Unpredicted Load
  • Recommended LAB: High Availability and handling Unpredicted Load

6. SRE Tools & Automation
  • Automation Defined (E2E Thinking)
  • Automation Focus
  • Hierarchy of Automation Types
  • Secure Automation
  • Automation Tools (Power platform, PowerShell, Cloud CLI overview and usage)
  • GUI vs CLI vs IAC
  • Terraform(IaC) and its Peers
  • Recommended Demo: Demonstration of automation with Ansible

7. DevOps CI/CD Toolchain and Pipeline
  • SDLC Model
  • Waterfall Model
  • Agile
  • Lean Development
  • DevOps Principles
  • DevOps vs SRE
8. Chaos Engineering
  • What is Chaos Engineering?
  • Chaos Test
  • Alternate Chaos Test Tools

9. Communication and Collaboration
  • Why proper communication is important
  • Effective tools for Communication
  • Agile Approach with Lean way
  • Recommended Demo: Effective Communication with the help of tools

10. Testing for Reliability
  • Relationships Between Testing and Mean Time to Repair
  • Types of Software Testing
  • Creating a Test and Build Environment
  • Testing at Scale
  • Encourage Proactive Testing

11. Managing Incidents
  • Why Organizations Embrace SRE
  • Patterns for SRE Adoption
  • Sustainable Incident Response
  • Blameless Post-Mortems
  • SRE & Scale
  • The Anatomy of an Unmanaged Incident
  • Elements of Incident Management Process
  • Managed Incidents
  • Best Practices for Incident Management
  • Recommended Case Study: Unmanaged vs Managed Incidents, Industry Use cases and practices followed by Cloud Service Providers to maintain reliability (Use Cases with Practical Mapping with Scenarios)

12. Emergency response
  • Process of Troubleshooting
  • Effective Troubleshooting
  • Common Pitfalls
  • Effective handling of RCA with Problem Management
  • Making Troubleshooting Easier

13. Effective Troubleshooting
  • Why Organizations Embrace SRE
  • Patterns for SRE Adoption
  • Sustainable Incident Response
  • Blameless Post-Mortems
  • SRE & Scale
  • Practices followed by Cloud Service Providers to maintain reliability
14. Anti-Fragility & Learning from Failure
  • Why Learn from Failure
  • Benefits of Anti-Fragility
  • Shifting the Organizational Balance
  • Recommended Demo: Automated Pipelines for faster and flawless upgrades/releases
15. SRE, Other Frameworks, Trends
  • SRE & Other Frameworks
  • SRE Evolution
  • Culture Setting for SRE
  • Continuous Improvement cycle
  • SRE Project Build & Transition Approach
  • SRE After Go-live "Run" Approach
  • SRE Package



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