Get global recognition and stand out as a leader in the field of Certified Generative AI in ITSM.
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Resources Provided by GSDC Single Certification Module Unlock full access to all comprehensive resources and earn Global certification
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Learning Resources
1-on-1 SME Connect
2
Unlimited
Weekly Group SME Connect Session
Certification Exam with Free Retake & Practice Exams
Capstone Project, AI Interview Platform & AI Tools Use Cases
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50%
Upto 80%
GSDC Membership worth $109 free
Exam syllabus of Generative AI in ITSM certification
25+ Hours of Learning
2 Practice Exams
Weekly Live Sessions
1-on-1 Connect with SME
Meet our Advisor
Enrollment Options
Looking to enroll your employees into this program?
Basic understanding of artificial intelligence concepts
Willingness to test one's practical skills using Generative AI
Prior experience in IT service management
Exam Questions 40 Exam Format Multiple choice Language English Passing Score 65% Duration 90 min Open Book No Certification Validity 5 Years Complimentary Retake Yes
Target Audience For Generative AI in ITSM certification
AI Professionals
Data Scientists
ITSM Practitioners
Business Leaders and Managers
Web Developers
Business Strategists
AI-Enthusiasts
Pre-Requisites For Generative AI in ITSM certification
Certification Exam Details For Generative AI in ITSM
Certified Generative AI in ITSM by GSDC provides professionals with the knowledge and tools to integrate cutting-edge AI technologies into IT Service Management. This certification validates participants to use generative AI for automating tasks, enhancing service delivery, and optimizing workflows in ITSM environments. As a leader in innovative certification programs, GSDC tests participants with the help of this certificate. The Generative AI in ITSM Certification equips professionals to navigate the evolving landscape of IT services, focusing on the application of AI to improve service efficiency and customer experience. Participants gain expertise in key areas such as: AI-Powered Ticket Resolution Predictive Analytics for Incident Management AI-Driven Service Automation This certification is ideal for IT professionals, service managers, and consultants looking to test their skills in this dynamic ITSM market, where AI-driven innovations are becoming integral to service management. Boost your career potential with GSDC's Certified Generative AI in ITSM, positioning yourself as a forward-thinking leader in the IT service management industry.
Sample Certification
About Certified Generative AI in ITSM
Choose your preferred package above to begin your certification journey The certification focuses on using generative AI technology to improve knowledge management, automation, and predictive problem-solving in IT service management operations. Obtaining this certification can lead to employment opportunities in several fields, including machine learning, AI product management, AI analysis, and ITSM practitioners. Yes, a wide range of recognized MNCs and businesses around the world recognize the Certified Generative AI in ITSM certification. Obtaining this certification improves operational effectiveness and service delivery by giving participants a thorough understanding of generative AI applications in IT service management. The validity of Generative AI in ITSM Certification is 5 years. 1-on-1 sessions provide personalized guidance from expert mentors to help clarify concepts, overcome challenges, and create a roadmap for applying your certification effectively. These personalized sessions are designed to address your unique needs, helping you make the most of your learning experience and confidently apply your knowledge in real-world scenarios.Frequently Asked Questions
The Global Skill Development Council (GSDC) is an independent, vendor-neutral, international credentialing and certification organization for the emerging technologies:
Advisory board members and SMEs are from around the world, drawn from different specializations.
Supported by the world's most esteemed thought leaders from Yale, MIT, Stanford, Wharton, and Harvard.
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