The Certified ISO 20000:2018 Lead Auditor program is globally designed to develop expertise in auditing IT Service Management Systems (ITSMS), ensuring service quality, compliance, and continual improvement aligned with ISO 20000 standards.
Learn directly from global practitioners, IT service management experts, and industry leaders who are shaping the future of ITSM governance, service excellence, and management system auditing.









Learn from experienced practitioners and industry leaders who bring real-world expertise and practical insights to the program.
Gain full access to our complete resource library and earn a globally recognized certification.
1 Certificate Programs

The Global Skill Development Council (GSDC) is an independent, vendor-neutral, international credentialing and certification organization for emerging technologies.