The GSDC Certified ISO 20000 Lead Auditor certification is a globally recognized credential that demonstrates your expertise in auditing IT service management systems according to ISO 20000 standards. By obtaining this certification, you validate your skills as a proficient ISO 20000 lead auditor, capable of evaluating an organization's IT service management system effectively.
The certification exam offered by GSDC ensures that you possess the necessary knowledge and abilities to lead audits, assess compliance, and manage risks related to ISO 20000:2018. Acquiring this certification not only boosts your career prospects but also gives you a competitive advantage in the industry by showcasing your proficiency in IT service management auditing practices.
ISO 20000:2018 Lead Auditor Certifications main objectives are:
IT Managers/Support teams
System Administrators/Analysts
Operations Managers
Database Administrators
Service Delivery Professionals
Quality Analysts
Application Management team/Development team
Process Owners/Practitioners
5+ Hours of expert-created videos
Mocks curated by SME's will help you to pass final certification exam.
Certify your achievement with a globally valid certification.
After the completion of this certification, participants will have:
Opens doors to new career opportunities.
Demonstrates expertise in IT service management.
Boosts credibility and professional reputation.
Increases earning potential and salary prospects.
Enables leadership roles in auditing and compliance.
Enhances organizational competitiveness and efficiency.
Provides a competitive edge in the industry.
Enables contribution to organizational growth and success.
Validates proficiency in global auditing standards.
There is no such recommended experience required for getting this certification. Although your ITSM basics should be clear.
Designation - IT Manager
I recently earned the GSDC Certified ISO 20000:2018 Lead Auditor certification and it has fortified my skills to audit and implement IT service management systems based on the ISO 20000:2018 standard, which has significantly boosted my credibility and career prospects.
Designation - IT Consultant
I couldn't be more thrilled with my decision to pursue the GSDC Certified ISO 20000:2018 Lead Auditor certification. It has opened up a world of opportunities for me in the IT service management industry, and I'm now more equipped than ever to demonstrate my auditing expertise. If you're looking for a certification that can take your career to the next level, this is it!
Designation - Service Provider
As a service provider, I've always been committed to delivering high-quality services to my clients. The GSDC Certified ISO 20000:2018 Lead Auditor certification has given me the necessary expertise to demonstrate my commitment and has helped me stay ahead of the competition. Highly recommend this certification to anyone looking to enhance their career in IT service management.
The Global Skill Development Council (GSDC) is an independent, vendor-neutral, international credentialing and certification organization for the emerging technologies:
Marcela Lendvaiova is a professional Leadership & Soft skills trainer, mentor, and a certified Coach with 20 years of training over 130 nationalities globally under her belt. She gained both her master's degree and her doctorate from social sciences focused on psychological problems at the Constantine the Philosopher University in Nitra, Slovakia. Furthermore, she completed HR Management studies at Leicester University, England; certification in Neuro-linguistic programming, Timeline therapy â„¢, and Hypnosis in Dubai; and Coaching certification in Bratislava. She's also a registered nurse and former flight attendant and aviation trainer. Moreover, Marcela studied Acting for film in Hollywood, CA, and still performs at International theater Meteorit in Bratislava, Slovakia.
Marcela has trained leaders in global corporations around the world (US, India, Argentina, EMEA, etc), and was voted to be the top 3 finalists 3 years in a row- as a Lecturer of the year 2017, Coach of the year 2018, and Lecturer of the year 2019 at the Learning & Development Awards in Slovakia. Furthermore, she was quoted in both American and Slovak Forbes magazine in 2020.
Marcela has an extensive international experience in:
Additional experience: Crisis support, Post Traumatic Syndrome, Grief, Stress, Burn out syndrome, Emotional support, Anxiety; Work & Life balance; Relationship expert; Acting Coach; Aviation trainer; Well-being; Life transitions, Diversity &s; Inclusion; Culture transformation, Customer service, Vendor relationship, Personal branding.
Dr. Sonal has 20 years of experience in I.T Services & Technology Industry.8 years of International experience. She also worked in the capacity of Training Manager, Training Head, Academic Head , Program Manager - Partnership Alliance in past employment.
She is also technically proficient in Java/J2EE, Oracle, XML, DOT NET and experienced in technical curriculum building, training proposal writing.
Vaclav Koranda is Vice President Human Resources and member of the Board of Directors at T-Systems Malaysia. He has got his first HR Director role at the age of 27. Since then, he has held a number of executive roles in Human Resources, namely in the ICT industry. For a significant part of his career his role also included regional responsibility, mainly for the region of Central/Eastern Europe. Before joining T-Systems Malaysia, he was the VP HR at T-Systems Czech Republic. He also served as a member of the Sector Council for IT and Telecommunications in Czech Republic.
Vaclav holds a Master's Degree in Work & Organizational Psychology from Charle's University in Prague and is also a certified PRINCE2 Practitioner, Certified Human Resource Practitioner (CHRP) and a SHRM Senior Certified Professional. He is a member of Malaysian Institute of Human Resource Management as well as Organisation Development Network Malaysia. In 2018, he received a "CHRO of the Year" award from Employer Branding Institute in India. In 2019, he was named under "101 Global HR Heroes" by the World HRD Congress in Mumbai and also received the HR Leader 2019 award from Malaysian Institute of Human Resource Management.
