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Certified ISO 18404:2015 Lead Auditor


The GSDC ISO 18404 certification program offers professionals an opportunity to validate their proficiency in the ISO 18404:2015 Lead Auditor standard, a crucial aspect of quality management. This certification signifies an individual's capacity to plan, execute, document, and follow through on ISO 18404 audits.

To become a Certified ISO 18404 Lead Auditor, candidates must pass the GSDC ISO 18404 Lead Auditor Certificate exam, which is a rigorous assessment of their knowledge and skills in the field of ISO 18404 auditing. The exam tests candidates on their understanding of the ISO 18404 standard, as well as their ability to apply it in real-world situations.

By earning an ISO 18404 Lead Auditor Certification from GSDC, professionals can demonstrate their commitment to quality and excellence in auditing, and differentiate themselves in a competitive job market.  Certified ISO 18404 Lead Auditor certification is highly valued by organizations that are seeking to ensure compliance with ISO 18404 standards, and it is recognized worldwide as a mark of excellence in the field of auditing.

GSDC's ISO 18404 certification is a valuable investment for professionals who are looking to advance their careers in auditing, and who want to enhance their skills and knowledge in this important area of quality management. With ISO 18404 Lead Auditor certification, individuals can demonstrate their expertise and commitment to quality, and help their organizations to achieve their goals and objectives with confidence and assurance.

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OBJECTIVES Of ISO 18404 Certification

After the completion of your ISO 18404 lead auditor certification exam you will be able to:
1. Understand the ISO 18404 standard.
2.Develop audit planning and conducting skills.
3. Understand the principles of auditing.
4. Ensure compliance with ISO 18404 requirements.
5.Provide guidance and advice to organizations.
6.Demonstrate competence in auditing process management systems

TARGET AUDIENCES For Certified ISO 18404 Lead Auditor

Senior Management (especially if the company intends to implement Lean Six Sigma)

Team Leaders

ITSM Process Manager

Software Professionals

Project Managers

Quality Assurance Engineers

Software Quality Assurance Team Members

Management Students


BENEFITS Of ISO 18404 Lead Auditor Certification

Advance career opportunities.

Develop auditing skills.

Enhance professional credibility.

Improve organizational performance.

Build confidence in auditing abilities.

Mitigate risks


PRE-REQUISITES For ISO 18404 Lead Auditor Certificate

There are no mandatory pre-requisites for ISO 18404:2015 but below are a few recommendations.

  • Recommended to have training on ISO 18404:2015 through a qualified training institution.
  • Recommended to have work experience in quality and security.

EXAMINATION of ISO 18404 Certification

There will be a Multiple Choice Questions exam.
You need to acquire 65%+ to clear the exam.
If the participant fails, he/she can re-take the exam after one day.
In case the participant does not score the passing percentage, then they will be granted a 2nd attempt at no additional cost. Re-examination can be taken up to 30 days from the date of the 1st exam attempt.




  • 1.Introduction:
    • Principles of Lean Methodology
    • Principles of Six Sigma methodology
    • Voice of the Customer (VoC)
    • SIPOC diagram overview
    • Value and Value Stream Mapping
    • Identification of process waste
    • Flow and Pull concepts
    • Root Cause Analysis techniques
  • 2.Six Sigma and Lean methodologies:
    • Lean principles and quality approach
    • Lean strategy and metric development
    • Lean thinking deployment
    • DMAIC methodology overview
    • Introduction to Six Sigma Statistics
    • Measurement System Analysis for Six Sigma
    • Statistical Process Control (SPC) introduction
  • 3.Tools:
    • Minitab introduction
    • Pareto Charts and the 80/20 rule
    • Kano Analysis for customer satisfaction
    • Pugh and other X-Y Matrices for decision-making
    • Six Sigma Statistics for data analysis
    • Measurement System Analysis for reliability Assessment
  • 4.Capability assessment:
    • Process Capability as a performance measure
    • Process Mapping for process understanding and improvement
    • Sampling as a representative data selection technique
    • Inferential Statistics for drawing population conclusions from sample data
    • Correlation and Regression Analysis for variable relationships
    • Hypothesis Testing Introduction
    • Design of Experiments for studying process factors
    • Cause and Effect Analysis for identifying root causes
  • 5.Six Sigma:
    • Role of Six Sigma Professional in quality improvement initiatives
    • Advanced DMAIC methodology for process improvement
    • Risk analysis for auditors
    • Change management strategies for successful implementation
    • Hypothesis testing techniques for non-normal data
    • Advanced Regression Analysis for complex data
    • Quality control and Control Plan development
    • Standardization for consistent processes
    • Statistical Process Control for process performance monitoring
    • Sustaining Change is a key challenge in improvement efforts.


Niles Brown

Designation - Quality Manager

The GSDC Certified ISO 18404:2015 Lead Auditor has exceeded my expectations. The exam was well-structured, and it validated my skills as an auditor. It has also opened doors for me to pursue more advanced career opportunities in my field. Thank you, GSDC, for a certification that stands out in the market.

Rachel Lines

Designation - Lead Quality Auditor

As someone who has taken many certification exams, I have to say that the GSDC Certified ISO 18404:2015 Lead Auditor exam was one of the most thought-provoking and challenging I have ever taken. But the feeling of passing it and becoming certified made it all worth it. Thanks to GSDC for offering a certification that truly sets high standards for the industry. 

Jason Mark

Designation - Quality Assurance Specialist

I'm pleased to say that the GSDC ISO 18404:2015 Lead Auditor certification helped me stand out in the job market. Employers recognize its value and relevance to the industry, and I'm proud to be a certified lead auditor. Thank you, GSDC, for providing a certification that truly measures competency.


Frequently Asked Questions

  • 1. How Do I Register for ISO LEAD AUDITOR 18404 CERTIFICATION?
    • Register Your Interest by clicking on this link: Register Now
  • 2. Who is the ideal audience for the Certified ISO 18404 Lead Auditor Certification?
    • The ideal audience for the ISO 18404 Lead Auditor Certification includes professionals who have a thorough understanding of quality management systems and want to become experts in process improvement, such as Quality Managers, Quality Engineers, Auditors, Consultants, and other professionals involved in quality management.
  • 3. What is ISO 18404 Lead Auditor and what are its benefits?
    • Certified ISO 18404 Lead Auditor is a globally recognized certification that validates the competence of individuals in the field of process improvement and quality management. The benefits of ISO 18404 Lead Auditor Certificate include enhanced career prospects, improved knowledge and skills, increased credibility and recognition, and the ability to lead process improvement initiatives.
  • 4. What are the job prospects for the Certified ISO 18404 Lead Auditor?
    • The job prospects for Certified ISO 18404 Lead Auditors are excellent. Organizations in a wide range of industries are always seeking professionals who possess the skills and knowledge to manage quality management systems and lead process improvement initiatives. Certified ISO 18404 Lead Auditors are highly sought after for their ability to identify and implement process improvements that enhance organizational efficiency and reduce waste.
  • 5. What is the relevance of ISO 18404 Certification in the Industry?
    • ISO 18404 Lead Auditor Certification is highly relevant in the industry as it validates the skills and knowledge required to lead process improvement initiatives. The certification provides individuals with the ability to implement quality management systems, optimize processes, and drive organizational efficiency, all of which are critical for success in today's competitive business environment.
  • 6. How long is ISO 18404 Lead Auditor Certification valid?
    • Once you obtain a GSDC certification, it is valid for a lifetime, and you won't need to renew it or pay any renewal fees.
  • 7. What benefits does ISO 18404 Lead Auditor Certificate provide to the organization?
    • ISO 18404 Lead Auditor Certificate provides numerous benefits to the organization, including improved quality management systems, increased efficiency, and reduced waste. Certified ISO 18404 Lead Auditors possess the skills and knowledge required to identify and implement process improvements that enhance organizational performance and increase customer satisfaction. The certification also provides organizations with a competitive advantage by demonstrating their commitment to quality management and process improvement.

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