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Certified Software Asset Manager (CSAM)


GSDC's Software Asset Management certification validates an overall understanding of Software Asset Management (CSAM) as a process set and the IT Asset Management Lifecycle. You will gain a higher-level understanding of CSAM related activities including Compliance Management, Laws, Regulations and many more. With this CSAM Certification, you will likewise get familiar with the advantages of getting best-practice-related direction regarding how to incorporate these exercises and cycles into a general Service Lifecycle inside IT.

Software asset management is increasing across the industry around the world. As IT users keep on developing alongside center IT capacities getting to be accessible as an administration and as administrative and permitting weights to keep on expanding, people associated with CSAM need to turn out to be progressively particular and increasingly talented.

Certification badge for Software Asset Management

OBJECTIVES Of CSAM Certification

Clear understanding of:

  • Organization needs and identification.
  • The principles and objectives of the Software Asset Management Processes.
  • Alignment of CSAM with best practice frameworks and standards such as ITIL®, ISO2000®, and COBIT®.
  • The positioning of the tools and sofwares.
  • Cost reduction and management.
  • Laws and regulations.
  • Vendor management
  • Measurement of impact on IT and business services.



IT manager

Procurement manager

Financial manager

IT operations manager

Project manager

Process manager

Contract manager

Risk manager

Business continuity manager

Security manager


BENEFITS Of Software Asset Management Certification

Get hired easily.

Prove your Management skills & understanding.

Gain an in-depth understanding of Asset Management.

Implement your skills in any Large Organization.



There are no prerequisites for attending the course itself.


Software Asset Management EXAMINATION

60 minutes exam.
40 multiple-choice questions (MCQs).
26 out of 40-65% is needed to pass.
In case a participant does not score a passing percentage, they will be granted a 2nd attempt at no additional cost. Re-examination can be taken up to 30 days from the date of the 1st exam attempt.

Sample Certificate


Software Asset Manager Certification EXAM SYLLABUS

1. SAM Introduction:

  • Definition, concepts, and objectives
  • Why do organizations need SAM?
  • The IT Asset lifecycle and its impact on your business.
  • The key roles in ITAM - stakeholders, functions, roles and responsibilities
  • Typical business issues and challenges in the CSAM workflow
  • SAM best practices and framework
  • The business value of SAM
  • SAM from request to acquisition through disposal
  • Key roles and stakeholders in a SAM program
  • The placement of SAM in the ITAM ecosystem
  • The concept of compliance
  • The risks/costs related to software audits
  • Organizational pitfalls and challenges in the SAM process

2. Compliance Management Approach :

  • Plan and create compliance event
  • Compliance documentation
  • Building a compliance process
  • Right to Use
  • Being Monitored
  • Communication

3. Software License Management:

  • License Management Processes
  • License Management Documentation
  • License Types

4. Automation is Software Asset Management:

  • SAM Tools
  • Predictability in Outcomes
  • Selecting right tool

5. Software Acquisition:

  • Building Software acquisition process
  • Negotiations
  • Non-Negotiable incidents
  • Reducing Cost
  • Usage and renewals
  • Creating favorable terms for purchase

6. Lawyers, Agreements and Terms:

  • License Agreements
  • Terms and Conditions
  • Working with Lawyers

7. Vendor Management:

  • Vendor Management Processes
  • Vendor Management Roles and Policies
  • Vendor Offerings and Removal

8. Project Management:

  • Project Management with SAM
  • Project Management Offices (PMO) and SAM
  • Project Planning Approaches


The Global Skill Development Council (GSDC) is an independent, vendor-neutral, international credentialing and certification organization for the emerging technologies:

  • Advisory board members and SMEs are from around the world, drawn from different specializations.
  • Supported by the world's most esteemed thought leaders from Yale, MIT, Stanford, Wharton, and Harvard.
  • Hub of Trending Technologies and framework certifications.
  • Content curated by Industry's best Subject matter experts.
  • Webinars and Conferences.
  • Training Partners Across The Globe.

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The Global Skill Development Council (GSDC) is an Independent, Vendor Neutral, International Credentialing and Certification Organization for Professionals.