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IT Asset Management Foundation (ITAMF)

About Certification

GSDC's IT Asset Management certification validates an overall understanding of IT Asset Management (ITAM) as a process set and the IT Asset Management Lifecycle. You will gain a foundational understanding of ITAM related activities including Hardware Asset Management and Software Asset Management. With this ITAM Certification, you will also learn the benefits of receiving best-practice related guidance as to how to integrate these activities and processes into an overall Service Lifecycle within IT.

IT Asset Management (ITAM) is increasing across the board selection around the world. As IT users keep on developing alongside center IT capacities getting to be accessible as an administration and as administrative and permitting weights to keep on expanding, people associated with IT Asset Management need to turn out to be progressively particular and increasingly talented.

Certification badge for IT Asset Management
 

Objectives

Clear understanding of:

  • Systems and equipment that exist.
  • The principles and objectives of the IT Asset Management Processes.
  • Key differences between Software Asset Management and Hardware Asset Management Processes.
  • Alignment of IT Asset Management (ITAM) with best practice frameworks and standards such as ITIL®, ISO2000®, and COBIT®.
  • The positioning of the components.
  • Use of components.
  • Cost of components.
  • Timeline of their addition to the inventory.
  • Life Span of components.
  • Measurement of impact on IT and business services.

 

Target Audience

about-us

IT manager

Procurement manager

Financial manager

IT operations manager

Project manager

Process manager

Contract manager

Risk manager

Business continuity manager

Security manager

 

Benefits

Get hired easily.

Prove your Management skills & understanding.

Gain an in-depth understanding of Asset Management.

Implement your skills in any Large Organization.

 

Pre-requisites

There are no prerequisites for attending the course itself.

 

Examination

60 minutes exam.
40 multiple-choice questions (MCQs).
26 out of 40-65% is needed to pass.
In case a participant does not score a passing percentage, they will be granted a 2nd attempt at no additional cost. Re-examination can be taken up to 30 days from the date of the 1st exam attempt.
 

Sample Certificate

 

Exam Syllabus

1. ITAM Introduction:

  • Definition, purposes and objectives
  • Why do your organization need ITAM?
  • Introduction to the four key areas: Hardware Asset Management, Software Asset Management, Services & cloud Asset Management, People & Information Asset Management
  • The IT Asset lifecycle and its impact on your business
  • The key roles in ITAM - stakeholders, functions, roles and responsibilities
  • Typical business issues and challenges in the ITAM workflow
  • Introduction to ITAM best practices, ISO55000 and ITSM
2. Hardware Asset Management (HAM) Introduction:
  • The concept, purpose and benefits of HAM
  • The HAM lifecycle in your organisation from acquisition through to disposal
  • Request and approval processes, procurement and lifecycle management, redeployment and disposal management
  • The placement of HAM in the ITAM ecosystem
  • Mobile device (asset) management aspects of HAM
  • The best practices of HAM (ISO and ITSM)
  • The tool reflections of HAM
3. Software Asset Management (SAM) Introduction:
  • Definition and objectives
  • SAM best practices and framework
  • The business value of SAM
  • SAM from request to acquisition through disposal
  • Key roles and stakeholders in a SAM program
  • The placement of SAM in the ITAM ecosystem
  • The concept of compliance
  • The risks/costs related to software audits
  • Organizational pitfalls and challenges in the SAM process

4. Services and Cloud Asset Management Introduction:

  • The concept of services and cloud services
  • The costs, challenges and benefits associated with Services and Cloud services
  • Definition and objectives within Services and Cloud Asset Management (SEAM)
  • The contractual issues as assets in SEAM
  • The pitfalls and benefits from SEAM
  • ITAM best practices in a SEAM context
  • The placement of SEAM in the ITAM ecosystem
  • Key roles and stakeholders in a SEAM program
  • Compliance in a Cloud perspective
5. People & Information Asset Management (PINAM) Introduction:
  • Definition and objectives
  • How to define Information and People as assets?
  • Security and risk control (information sharing, employees leaving the organization, loss of mobile devices, access regulations, etc.)
  • BYOD in a People and Information Management perspective
  • How do mobile users use their devices and content? Benefits and pitfalls
  • Policy Setting - security policies for content, users and mobile devices
6. ITAM Key findings and conclusions:
  • The best practices in the ITAM framework
  • How to assess and understand the ITAM maturity in your organisation
  • The interface between the four key ITAM areas (HAM, SAM, SEAM, PINAM)
  • Effective communication of your ITAM goals to the key stakeholders in your organisation
  • ITAM integration with the organisational key business drivers and goals
  • Evaluation
  • Exam preparation
  • Exam



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