The GSDC Certified Agile ITSM Manager (CAISM) certification is a recognized credential that empowers professionals to excel in Agile IT Service Management. Through GSDC's rigorous examination process, this certification validates individuals' ability to seamlessly integrate Agile principles into ITSM practices, driving efficient service delivery and customer satisfaction.
By successfully completing the CAISM certification exam, candidates demonstrate their expertise in Agile methodologies such as Scrum and Kanban, as well as their proficiency in implementing ITSM best practices. This industry-recognized certification distinguishes professionals as skilled leaders capable of effectively managing Agile ITSM initiatives, positioning them for success in a rapidly evolving industry.
GSDC's certification-focused approach ensures that individuals can directly showcase their competence, giving them a competitive advantage in the job market.
With the Agile ITSM certification, professionals gain recognition as qualified experts who can optimize service delivery, enhance operational efficiency, and navigate the complexities of Agile IT Service Management.
Clear understanding of
5+ Hours of expert-created videos
Mocks curated by SME's will help you to pass final certification exam.
Certify your achievement with a globally valid certification.
IT professionals
IT managers
Agile practitioners
IT governance professionals
Project managers
IT consultants
Career advancement seekers
Organizational adoption
Comprehensive understanding seekers
Bridging ITSM and Agile
Demonstrated competency in implementing agile practices for efficient IT service management.
Adaptability to evolving industry trends and agile methodologies.
Improved project outcomes with streamlined processes and faster delivery.
Enhanced collaboration and teamwork skills in an agile environment.
Built credibility and trust as an agile ITSM professional.
Fostered a culture of continuous improvement in IT service management.
Demonstrated commitment to professional development and staying current with industry best practices.
IT Service Management or ITIL knowledge recommended.
Designation - Agile ITSM consultant
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Designation -IT Service Manager
The GSDC Blockchain for Business Professionals certification impressed me with its challenging exam structure and comprehensive content. It covered all the necessary aspects of blockchain technology, and passing it gave me the confidence to pursue better job opportunities. Highly recommended.
Designation - Agile ITSM Manager
The GSDC Blockchain for Business Professionals certification helped me stand out in the competitive job market. Passing the exam gave me the confidence to pursue more challenging projects and better job opportunities. Highly recommended for any aspiring blockchain professionals out there.
The Global Skill Development Council (GSDC) is an independent, vendor-neutral, international credentialing and certification organization for the emerging technologies:
Marcela Lendvaiova is a professional Leadership & Soft skills trainer, mentor, and a certified Coach with 20 years of training over 130 nationalities globally under her belt. She gained both her master's degree and her doctorate from social sciences focused on psychological problems at the Constantine the Philosopher University in Nitra, Slovakia. Furthermore, she completed HR Management studies at Leicester University, England; certification in Neuro-linguistic programming, Timeline therapy â„¢, and Hypnosis in Dubai; and Coaching certification in Bratislava. She's also a registered nurse and former flight attendant and aviation trainer. Moreover, Marcela studied Acting for film in Hollywood, CA, and still performs at International theater Meteorit in Bratislava, Slovakia.
Marcela has trained leaders in global corporations around the world (US, India, Argentina, EMEA, etc), and was voted to be the top 3 finalists 3 years in a row- as a Lecturer of the year 2017, Coach of the year 2018, and Lecturer of the year 2019 at the Learning & Development Awards in Slovakia. Furthermore, she was quoted in both American and Slovak Forbes magazine in 2020.
Marcela has an extensive international experience in:
Additional experience: Crisis support, Post Traumatic Syndrome, Grief, Stress, Burn out syndrome, Emotional support, Anxiety; Work & Life balance; Relationship expert; Acting Coach; Aviation trainer; Well-being; Life transitions, Diversity &s; Inclusion; Culture transformation, Customer service, Vendor relationship, Personal branding.
Dr. Sonal has 20 years of experience in I.T Services & Technology Industry.8 years of International experience. She also worked in the capacity of Training Manager, Training Head, Academic Head , Program Manager - Partnership Alliance in past employment.
She is also technically proficient in Java/J2EE, Oracle, XML, DOT NET and experienced in technical curriculum building, training proposal writing.
Vaclav Koranda is Vice President Human Resources and member of the Board of Directors at T-Systems Malaysia. He has got his first HR Director role at the age of 27. Since then, he has held a number of executive roles in Human Resources, namely in the ICT industry. For a significant part of his career his role also included regional responsibility, mainly for the region of Central/Eastern Europe. Before joining T-Systems Malaysia, he was the VP HR at T-Systems Czech Republic. He also served as a member of the Sector Council for IT and Telecommunications in Czech Republic.
Vaclav holds a Master's Degree in Work & Organizational Psychology from Charle's University in Prague and is also a certified PRINCE2 Practitioner, Certified Human Resource Practitioner (CHRP) and a SHRM Senior Certified Professional. He is a member of Malaysian Institute of Human Resource Management as well as Organisation Development Network Malaysia. In 2018, he received a "CHRO of the Year" award from Employer Branding Institute in India. In 2019, he was named under "101 Global HR Heroes" by the World HRD Congress in Mumbai and also received the HR Leader 2019 award from Malaysian Institute of Human Resource Management.
