Oct 20 2021

8:30 AM CST/ 9:30 PM SGT/ 7:00 PM IST


Design thinking is a non-linear, iterative process that teams use to understand users, challenge assumptions, redefine problems and create innovative solutions to prototype and test. Involving five phases—Empathize, Define, Ideate, Prototype and Test—it is most useful to tackle problems that are ill-defined or unknown.

What you Will Learn in this Webinar:
1. Why design thinking is critical for digital transformation success. 
2. What problems design thinking solves in digital programs.
3. What design thinking tools we use to design complex digital ecosystems.

Register Here


Featured speakers

Artur Urbanski

VP Consulting

(Hycom S.A.

Artur Urbanski is an entrepreneur and co-founder of tech companies. He is an expert in digital transformation and customer experience and vice president of Hycom. He was the founder of AMG.net - the leader of digital consulting in Poland. He cooperated with hundreds of organizations, twenty of them are on the Fortune Global 500list, such as Sony, Dell, P&G, Deutsche Telekom, Orange. He was responsible for the customer experience in the most complex digital transformations in Poland - Orange, Plus and Sniezka He is the co-author of the book "Creating Customer Experience", lectures at conferences on CX and digital transformation, and collaborates with universities. In his spare time, he is busy with playing bass and crating art photography.

What People said about Previous Webinars

Rick Marshall

Project Manager

Best webinars to grab the free sources of knowledge and speakers are just amazing and the Q&A session was helped me a lot to clear my doubts.

Andrew Telster

DevOps Lead

GSDC webinars are must-attend sessions especially Q&A sessions because their speakers will answer your doubts and queries very effectively.

Christina Mitchell

Development Head

I attended all the webinars and conferences organized by GSDC and they are full of knowledge. Some sessions are really eye-opening for me.

How to Join This Webinar?

You have to register yourself above then you will recieve joining details on mail.

Will the session be recorded?

We are recording these sessions and will share with you recording after 4-5 working days of actual session date.*TC

What if I register but can't make it?

It’s all good. You can register for another session at a more convenient time.

Can I ask questions?

Absolutely! These sessions are for you. Bring your questions and participate during Q&A.

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