8:30 AM CST/ 9:30 PM SGT/ 7:00 PM IST
Design thinking is a non-linear, iterative process that teams use to understand users, challenge assumptions, redefine problems and create innovative solutions to prototype and test. Involving five phases—Empathize, Define, Ideate, Prototype and Test—it is most useful to tackle problems that are ill-defined or unknown.
What you Will Learn in this Webinar:
1. Why design thinking is critical for digital transformation success.
2. What problems design thinking solves in digital programs.
3. What design thinking tools we use to design complex digital ecosystems.
Artur Urbanski is an entrepreneur and co-founder of tech companies. He is an expert in digital transformation and customer experience and vice president of Hycom. He was the founder of AMG.net - the leader of digital consulting in Poland. He cooperated with hundreds of organizations, twenty of them are on the Fortune Global 500list, such as Sony, Dell, P&G, Deutsche Telekom, Orange. He was responsible for the customer experience in the most complex digital transformations in Poland - Orange, Plus and Sniezka He is the co-author of the book "Creating Customer Experience", lectures at conferences on CX and digital transformation, and collaborates with universities. In his spare time, he is busy with playing bass and crating art photography.
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GSDC webinars are must-attend sessions especially Q&A sessions because their speakers will answer your doubts and queries very effectively.
I attended all the webinars and conferences organized by GSDC and they are full of knowledge. Some sessions are really eye-opening for me.
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Absolutely! These sessions are for you. Bring your questions and participate during Q&A.